Privacy Notice

How we collect, use, and protect your personal data.

Effective Date: June 2026

1. Introduction

Chariot Transport Company Limited ("Chariot", "we", "us" or "our") understands that your privacy is important and that you care about how your personal data is used and shared. We respect the privacy of everyone who visits our website, uses our online services or our mobile application. We are committed to collecting, using, storing and disclosing personal data lawfully, fairly and transparently, and in accordance with applicable data protection laws.

This Privacy Notice explains how we collect, use, disclose and safeguard personal data, and describes your rights.

2. Contact Details

  • Registered Office Address: 15 Abudu Street, Abule-Oja, Yaba, Lagos State.
  • Email Address: hello@chariot.ng
  • Telephone: 08163348643

3. Legal Basis and Your Rights

This Privacy Notice is issued pursuant to the Nigeria Data Protection Act, 2023 (NDPA) and any subsidiary regulations or amendments. Subject to applicable law, you have the following rights:

  • Right of access: request confirmation as to whether we process your personal data and obtain a copy of such data.
  • Right to rectification: request correction of inaccurate or incomplete personal data.
  • Right to erasure (right to be forgotten): request deletion of your personal data in certain circumstances.
  • Right to restriction of processing: request that processing of your personal data be restricted in certain circumstances.
  • Right to data portability: receive personal data you have provided to us in a structured, commonly used and machine-readable format and transmit it to another controller.
  • Right to object: object to processing based on legitimate interests or for direct marketing.
  • Right not to be subject to automated decision-making or profiling: where such processing produces legal or similarly significant effects.
  • Right to judicial remedy: where your request is refused, you are entitled to reasons and may seek redress.

4. Right to Complain

If you have concerns about how your personal data is processed, you may contact our Data Protection Officer using the details above. If you are dissatisfied with our response, you have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC):

  • Address: No. 5, Donau Crescent, Off Amazon Street, Maitama, Abuja, Nigeria
  • Telephone: +234 (0) 916 061 5551
  • Email: info@ndpc.gov.ng

We would appreciate the opportunity to address your concerns before you contact the NDPC.

5. Personal Data We Collect

We may collect the following categories of personal data when you engage with us:

  • Contact information: name, company name, address, telephone number and email address.
  • Financial information: billing name, billing address and payment details.
  • Technical/system information: IP address, browser type and version, operating system and cookie-related information.
  • Other information: information relating to use of our services, including number of users within an organisation.

6. How We Use Your Personal Data

We process personal data for purposes including:

  • processing service requests and managing client relationships;
  • negotiating and performing contracts;
  • processing payments and handling orders;
  • providing customer support;
  • marketing and promotional communications (subject to consent or lawful basis);
  • improving and developing our products and services;
  • complying with legal, regulatory and governmental obligations; and
  • preventing fraud and ensuring system security.

7. Lawful Basis for Processing

We process personal data on one or more of the following lawful bases:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate interests pursued by Chariot, provided such interests do not override your rights and freedoms; and
  • consent, where required by law.

Where processing is based on legitimate interests, we balance our interests against your rights and will not process data where your interests override ours, unless otherwise permitted or required by law.

8. Sharing and Disclosure of Personal Data

Sub-processors

We may engage third-party service providers ("sub-processors") to process personal data on our behalf. Sub-processors are selected carefully and are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with our instructions. We do not sell, rent or trade personal data to third parties for marketing purposes.

Billing

We may use third-party payment processors to process payments. Such providers are not permitted to store or use billing information for any purpose other than payment processing.

Legal Disclosure

We may disclose personal data where required by law, regulation, court order or legal process, or where necessary to protect our rights.

9. Communications and Marketing

Where you provide your contact details, we may send you information relating to our services. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us at hello@chariot.ng and/or 08163348643.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. Upon termination of any agreement, data may be retained for statutory, regulatory or legitimate business purposes.

You may request access, rectification, erasure, portability or restriction of your personal data. Requests will be addressed within 30 days, subject to applicable law.

11. Customer Data

Customer data processed on behalf of clients will be used strictly for the purpose of providing our services or complying with legal obligations. We do not access such data except as necessary for service delivery, technical support or legal compliance.

12. Cookies

Our website uses cookies to improve functionality and user experience. You may manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

13. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to authorised personnel who are subject to confidentiality obligations.

14. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be published on our website. Continued use of our services constitutes acceptance of the revised notice.

15. Governing Law

This Privacy Notice is governed by the Nigeria Data Protection Act, 2023 and other applicable Nigerian laws and regulations.